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My character looks different in some shots

A checklist to keep a character the same before you make the video, and to fix the shots that changed.

Reviewed 2026-11-10

Use this checklist if your character looks different in some shots, if the wrong character appears, or if the eyes, hair, or outfit change. Most checks happen before you make the video. After the video is made, you can fix one shot at a time.

Saved characters and styles guide the result. They do not make every shot identical, so check each shot before you share the video.

Before you make the video

  • Save the character. A character that is only described in your idea is made new for each video. Save it once in Characters, with exact words for the face, hair, and clothing. See Use universes and consistent characters.
  • Add a reference sheet. Open the character from Characters. Under Character Reference Sheet, select Generate Reference Sheet.
  • Fix the saved character. If the saved look itself is wrong, select Edit on the character page and change the look. See Rename or change a saved character.
  • Select the character for this video. On the create page, under Choose project elements, select the character's picture. A check mark shows it is selected. Each new video starts with no character selected. See Make sure your saved characters appear in the video.
  • Use the name the app knows. In an idea, type @ or select Mention your characters, then pick the character from the Add to this video list. In a script, write the character's handle, such as @Mira, and check the list under Your elements in this script.
  • Pick one visual style. Under Choose Visual Style, select one saved style. With Auto, the style adapts to each story. For a series, use the same style in every video. See Choose a visual style.
  • Check the review. In the Ready to create? review, look under Characters. AI will create characters means no saved character is selected.

After the video is made

Open the video in the editor: in My Videos, select Edit. Then fix only the shots that are wrong. The steps are in Fix one shot.

  • The face, eyes, or outfit changed. Move the pointer over the shot's image and select Edit image. Write the change, for example "Give her the short red coat and round glasses." Tick your character under References (if References is locked, choose Advanced first). Select Apply edit.
  • The wrong character is in the shot. Select Regenerate on the shot's image. Type @ to add the correct character, and describe the picture. Select Regenerate.
  • You have a picture you like. Select the shot's image, then Replace image. Pick or upload the picture and select Use image.
  • An earlier version was correct. Select the takes button on the shot, a small stack icon, and pick the earlier take.
  • You changed the saved character after the video was made. In the editor, open Project settings, select Newer versions, then Use it here next to the character. Shots you make next use the new look; fix earlier shots one at a time.
  • Animate the fixed image. Switch on Re-animate in the edit box, or select Re-animate on the shot's video later. The cost shows on the button.

Your saved video changes only when you render it again with Render video. See Download and export your video.

If many shots are wrong, go through the checks above before you make a new video.

Related guides

  • Use universes and consistent characters
  • Choose a visual style
  • Use voices, audio, and captions
  • Add your own voice
  • Lip sync: when mouths move with the words
  • Make sure your saved characters appear in the video
  • Turn sound effects and music on or off
  • Save and use locations and objects
  • Pick character voices and change how a line sounds
  • Rename or change a saved character
  • Create a character from an image or a description
  • Archive or delete characters, universes and series
  • Choose who speaks: narrator, characters, or no voices
  • Contact support
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