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Where to write your story

Write or paste your story on the create page. The support chat cannot make a video from it.

Reviewed 2026-09-25

The support chat connects you with the LongStories team. It cannot make a video from a story you paste there. You write your story on the create page, and the app makes the video from it.

Write your story on the create page

  1. Sign in to LongStories.
  2. In the sidebar, select Create New Video. The Video Story page opens.
  3. Keep From an idea selected.
  4. Under Write Your Prompt, type or paste your story in the box that says Write your prompt here.
  5. Check the other steps on the page, such as Duration, Animation and Voiceover.
  6. Select Generate Video. If a window asks you to confirm, check the settings and confirm.

Tips:

  • Did you already type your story in the chat? Copy it from there and paste it into the story box.
  • On a small screen, the input choices show as icons only: a light bulb for From an idea, a page for From a script and a microphone for From audio. The Generate Video button says Generate.
  • For help with the other settings, see Create your first video.

Paste a finished script

Use this when every word is already written.

  1. Select From a script.
  2. Select Add your script. You can paste your text or pick one of your saved scripts.
  3. Select Done to close the window.
  4. Select Generate Video.

A script is only used when From a script is selected. With From an idea, the app ignores an attached script and writes a new one from your idea. The script guide shows the script format.

Other ways to start

  • From audio: upload a voice recording you made.
  • From music: opens Music Video for a song.

Not sure which one to pick? See Start from an idea, script, or audio.

Write in your own language

You can write your story in your own language. See Make a video in another language.

What the support chat is for

Use the chat when something goes wrong: a video that did not finish, a billing question or an account problem. Select Help in the sidebar, then Live Chat. Send the project link, so the team can find your video. See Share a project with support.

Related guides

  • Create your first video
  • Start from an idea, script, or audio
  • Make an explainer video
  • Write a script with the script agent
  • Choose a video length and preset
  • Avoid common beginner mistakes
  • Make clips for your YouTube videos
  • How long a video takes to make
  • How long your video can be
  • Make a video in another language
  • Make a song and a music video
  • What you can make with LongStories
  • Make the video follow your script exactly
  • Fix script errors: too short, too long, not accepted
  • Contact support
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